FAQs • Canon City, CO • CivicEngage

How often will I be billed for water service?: Generally, residential customers are billed quarterly, and commercial customers are billed monthly. Special circumstances or policies may apply that would change this billing cycle for some types of customers. You may contact the water billing department to determine which billing cycle your property is on.

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Utilities / Services

1. How can I determine if a property is inside City Limits?: Our Streets Guide (PDF) will assist you in determining if specific addresses are inside City limits.

2. How do I determine the zoning of a property?: Our Zoning Map (PDF) is provided on this site for your convenience. Please confirm the zoning on any property with the City Planner, Patrick Mulready, 719-276-5294 before making any decisions relative to a property.

3. Does the City provide fire protection services?: No. Fire Protection is provided through a special district. You may contact them at 719-275-8666, or at their offices located at 1475 N 15th Street.

4. Does the City provide sewer service?: No. Sewer services are provided through a special district. You may contact them at the Fremont Sanitation District, 719-269-9050, or at their offices located at 107 Berry Parkway.

5. How much do I pay for my water?: Water Rates (PDF) and adjustments to water rates are reviewed and set by the City Council by ordinance (PDF). Various areas within the City's water system pay various rates, depending on their location, whether inside or outside City limits, and any pumping charges.

6. How often will I be billed for water service?: Generally, residential customers are billed quarterly, and commercial customers are billed monthly. Special circumstances or policies may apply that would change this billing cycle for some types of customers. You may contact the water billing department to determine which billing cycle your property is on.

7. I own several properties in town that I rent out. May I place the water bill in my tenant's name?: Unfortunately, no. Because outstanding and unpaid water bills may result in a lien being placed on the property, therefore impacting the owner of the property, water bills must remain only in the name of the property owner. Those property owners who wish to have water bills sent directly to the rental property may do so; however, the customer name will remain that of the property owner, not the renter.

8. I have a question about the amount I'm being charged for my stormwater utility fee. Is there a way to have this double checked?: Yes. Fill out a Stormwater Utility Inquiry Form (PDF) and submit it to City Hall. We will follow up on the amount of impervious surface you are being charged for and verify the amount of the billing you receive.